Returns & Refunds

The customer has 14 days to notify The Dog Doctors if the product is faulty or damaged.

The customer has 28 days to notify us if they are not satisfied with the product. To be eligible for a refund, the customer must return the product & pay for postage of the returned product. We recommend using a tracked service to ensure delivery.

Return address:

The Dog Doctors, EW Fulfilment, Common Lane Industrial Estate, Common Lane, Kenilworth, CV8 2EL.